annbib

Netnography analysis was applied to 282 Facebook posts and 1,554 tweets scraped from the Public and Commercial service union. Pursuant mobilization theory, The data was coded as Framing, Attribution, Action and Other. Results show that the majority of posts across both platforms were in the areas of campaigning, news, solidarity and strike action.

Interviews from representatives of 20 Canadian labor unions identified 5 core ICT functions, member services, internal democracy, mobilization, organizing and influencing public opinion; and 4 ICT affordances, visibility, intensification, aggregation and addressability.

33 British unions allowed access to their central Twitter accounts, garnering 167,658 tweets and information from 357,687 unique accounts. Using textual and network methods, the analysis shows how unions interact with large, diverse and unexpected audiences including members, other individuals and organizations within their stakeholder groups. Worker Twitter accounts exist within an ecosystem of other social media accounts.

1,804 Tweets were scraped from youth union members’ accounts. Prescriptive coding arrived at 11 categories: Recruitment, Campaigning, External Campaigning, Strike Building, Strike Action, Solidarity, Engagement, News, Democracy, Youth Forum/Conference and Other. The following questions were asked:

  1. What are union youth sections saying on social media?
  2. To what extent do unions focus their social media content on general or youth specific issues?
  3. Are the interactive benefits of Web 2.0 fully utilized by youth sections of trade unions?

While unions have a great opportunity in the use of social media to engage with new, young audience members, they are in reality heading further into the echo chambers.

Five hundred Facebook, YouTube, WhatsApp, Twitter and Instagram posts by spatially diverse Brazilian app-based food delivery workers organizing strikes for better labor conditions during “the Brake” were examined to study differences between connective logics and collective logics, as well as the characteristics of workers using social media to further movements: “adhocracy” and “tactical freeze.” Evidently, the posts merely supported direct street observations the author made.

Using 17 semistructured interviews and online ethnography, As a flexible organising strategy, such social media unionism requires a great degree of trust between organisations, and implies some risk for the union in terms of spending resources on a network over which it exerts only weak control.

An AI-enabled IBM chatbot was adapted for use by the US alt-labor network Organization United for Respect (‘OUR’) and subsequently reconfigured for use by the Australian labor union, United Workers Union (‘UWU’). Chatbots may potentially act as an instrument of ‘organising’ if they are so programmed.

After an extensive literature review of trades unions and Internet technologies, the lens focused on 69 semi-structured interviews of Chilean food manufacturing union workers interaction with social media between 2015 and 2019. Conclusion: not widespread. A trade unions’ identity can constrain how union movements craft digital technologies and social media.


Groth, C., Jousmäki, V., Saarinen, V.-M., & Hari, R. (2022). Craft sciences meet neuroscience. Craft Research, 13(Craft Sciences), 261–283. https://doi.org/10.1386/crre_00079_1
Emad, G., & Roth, W.-M. (2016). x Quasi-communities: rethinking learning in formal adult and vocational education. Instructional Science, 44(6), 583–600. https://doi.org/10.1007/s11251-016-9386-9
investigators tend to approach the collective as a group of individuals and thereby fail to capture the essence of the dialectic (Vygotsky 1997. (n.d.).
concept was originally developed through research on learning in its natural settings such as apprenticeship training in workplaces (e.g., Merriam et al. 2003). (n.d.).
the collective shapes, forms, and legitimizes the actions of individuals (Lave and Wenger 1991). (n.d.).
earning is defined in terms of the changing participation in some form of collectively motivated activity that is the result of a history in a particular culture/society (e.g., Lave 1991; Rogoff 1990). (n.d.).
socio-cultural perspective on learning, a perspective that tends to be overlooked in adult learning literature (e.g. Alfred 2002; Niewolny and Wilson 2009; Stein 1998). (n.d.).
Seitamaa-Hakkarainen, P., Laamanen, T.-K., Viitala, J., & Mäkelä, M. (2013). x Materiality and Emotions in Making. Techne Series: Research in Sloyd Education and Craft Science A, 20(3). https://journals.hioa.no/index.php/techneA/article/view/702
Niedderer, K., & Townsend, K. (2020). x Crafting progress through research education and digital innovation. Craft Research, 11(2), 171–176. https://doi.org/10.1386/crre_00024_2
the skilled handling of tools is anything but automatic…[more a] perceptual activity, reaching out into its surroundings along multiple pathways of sensory participation’ (Ingolds 2006). (n.d.).
capture the essence of craft, of the dedication needed to learn one’s craft and about oneself in the process to become a true master. (n.d.).
Kouhia, A. (2020). x Online matters: Future visions of digital making and materiality in hobby crafting. Craft Research, 11(2), 261–273. https://doi.org/10.1386/crre_00028_1
(Pink, Ardèvol & Lanzeni 2016: 3). (n.d.).
digital materiality. (n.d.).
n recent years, discussions of the interactions with handcrafted materiality and the ways these materialities are being created, displayed, shared, and collectively extended online have become more frequent (e.g., Kouhia 2015; Gauntlett 2011; Golsteijn, Hoven, Frohlich & Sellen 2014; Minahan & Wolfram Cox 2007; Myzelev 2015; Orton Johnson 2014; Searle & Kafai 2015; Torres, 2019). (n.d.).
netnography. (n.d.).
Kokko, S. (2022). x Orientations on studying crafts in higher education. Craft Research, 13(Craft Sciences), 411–432. https://doi.org/10.1386/crre_00086_1
x Visar Materiality and Emotions in Making. (n.d.). Retrieved May 11, 2023, from https://journals.oslomet.no/index.php/techneA/article/view/702/654
Visar Materiality and Emotions in Making. (n.d.). Retrieved May 11, 2023, from https://journals.oslomet.no/index.php/techneA/article/view/702/654
Rittel, H. W. J., & Webber, M. M. (1973). x Dilemmas in a general theory of planning. Policy Sciences, 4(2), 155–169. https://doi.org/10.1007/BF01405730
unique. (n.d.).
traces. (n.d.).
ill-defined. (n.d.).
Wicked Problems. (n.d.).
Marchand, T. H. J. (2008). x Muscles, Morals and Mind: Craft Apprenticeship and the Formation of Person. British Journal of Educational Studies, 56(3), 245–271. https://www.jstor.org/stable/20479601
mmersion in challenging and creative work-based education establishes a pride in “making” and a unified sense of muscles, morals and mind. Art. (n.d.).
RBIB, M.A. (2005) From monkey-like action recognition to human language: an evolutionary framework for neurologists, Behav. (n.d.).
erformance. 5 Motor mirror neurons – located in the Broca’s area of the brain and activated when both performing and observing an action – are seemingly responsible for this (seeArbib, 2005). (n.d.).
HARRIS, M. (2007) Introduction: ways of knowing. In M. HARRIS (Ed.) Ways of Knowing: New Approaches in the Anthropology of Experience and Learnin. (n.d.).
By contrast, I have argued throughout this paper that it is with bodies, and not merely words, that people learn, express, interpret, improvise and negotiate – in a word, “craft” – their ways of knowing in the world (Harris, 2007). (n.d.).
Notably, the content of kinaesthetic interpretation is not a semantic depiction of what that practice means but a motor-based one describing the sense and feeling of doing it. (n.d.).
JEANNEROD, M. (1994) The representing brain: neural correlates of motor inten tion and imagery,. (n.d.).
Following neurologist Marc Jeannerod (1994), I suggest that watching another person’s practice acts upon our motor-based understanding of that task. (n.d.).
ARCHAND, THJ. (2007d) Crafting knowledge: the role of “parsing and production” in the communication of skill-based knowledge among masons. In M. (n.d.).
The thrust of my studies with craftspeople is that practice communicates and therefore, like language, skilled actions can be “parsed”, and thus be “acquired” as motor-based mental representations (i.e. the constituents of ’embodied cognition’) (Marchand, 2007d). (n.d.).
t is imperative that we arrive at a more satisfying explanation of how it is that we communicate and understand with our bodies. The aim of the next and final section is to suggest, albeit cursorily, a possible way forwar. (n.d.).
ARCHAND, THJ. (2007c) Vocational migrants and a tradition of longing, Tradi. (n.d.).
Marchand, 2007. (n.d.).
omatic sensory system. (n.d.).
“being in the zone”. (n.d.).
Despite the present-day emphasis on textbooks and examination writing, any practitioner knows that the most efficient understanding and acquisition of craft skills comes from the animated body in practice. (n.d.).
Lasting divisions were drawn between theory and practice as the balance shifted in favour of learning “technical knowledge” with a corresponding de-emphasis on bodily immersion in “techniques.” (n.d.).
collectively bargained apprenticeship. (n.d.).
ocational learning was systematically transferred to the factory or was institutionalised along the lines of state education. (n.d.).
liberal free-market ideolog. (n.d.).
Elizabeth I, a statutory seven year apprenticeship was introduced. (n.d.).
. When asked to explicate their skilled know-how and design expertise, however, language quickly met its limits and the masons, like most craftsmen, resorted to demonstration. (n.d.).
improvisation, thoughtful innovation and personal ambition. Indeed, craftspeople personalise work, foster individual reputations and instantiate competitive hierarchies among themselves. (n.d.).
most on-site communication is non-propositional, and relies more immediately on an intercourse of visual, auditory and somatic information. (n.d.).
trade hierarchy and the exercise of power within. (n.d.).

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